GameIndustry.ph

Written by: WouldULike PH team
Publication: Google Docs
Date published: Circa December 2022

Goddess of Victory: Nikke x WouldULike Speciality Coffee Collaboration

Frequently Asked Questions

● What is the Goddess of Victory: Nikke and WouldULike Speciality Coffee collaboration/partnership all about?
NIKKE Philippines partnered together with WouldULike to provide Commanders with more ways to enjoy their gaming experience. For every purchase of a WouldULike iced drink/beverage, customers can request for a free NIKKE-designed can and choose from six (6) available designs. Please note that the Modernia design would be available starting Jan 1 onwards.

● What else would I get or are there any in-game freebies I will get aside from the NIKKE-designed can?
Customers who will avail of the NIKKE-designed cans from WouldULike during the promo period would also get a free in-game item code containing 450 Gems. Please note that a maximum of five (5) codes can be redeemed per NIKKE account.

● How can I redeem the 450 Gems item code/CDkey within the game?
Login on the Goddess of Victory: Nikke game app with your account. Click on the Notice icon found on the upper right side of the game lobby (bell icon) and scroll down until you see the CD-KEY REDEMPTION PORTAL banner. Click on it and click on the “Tap to Enter” button. On the CD-Key Redemption Portal, input the CD-key/code you got from WouldULike and click on the Redeem Now button. You may need to go to your in-game mailbox to claim the 450 Gems.

● Which WouldULike stores are these NIKKE-designed cans available in?
The NIKKE themed cans are available in the following WouldULike branches:

SM Light Mall - GF SMDC Light Mall, Madison, Madaluyong, 1560 Metro Manila
Store hours: 10 am to 9 pm
0995 045 8328
SM Grand Central - 4/F SM City Grand Central, Rizal Ave. Ext., East Grace Park, Caloocan, Metro Manila
Store hours: 10 am to 10 pm
0915 477 2986
Eastwood Mall - 2/F Eastwood Mall Veranda, 116 Eastwood Ave., Eastwood City, Bagumbayan, Quezon City, 1110 Metro Manila
Store hours: 10 am to 10 pm
0906 567 1449
Fishermall Malabon - 1/F Fishermall Malabon, C-4 &, Dagat-Dagatan Ave, Longos, Malabon, Metro Manila
0967 310 2816

● When would this be available?
The WouldULike x Goddess of Victory: Nikke themed cans would be available starting December 28, 2022

● Where can I find WouldULike’s menu?
You can find the menu on their website at www.wouldulike.com.ph or via WouldULike’s Messenger

● How can I order online?
You can order online via WouldULIke’s website at www.wouldulike.com.ph or via messaging WouldULike’s Facebook page

● How can I get a NIKKE designed can with in-game item code if I order via online means?
After selecting your drink and before checking out, you will be prompted to input the promo code for the collaboration. You can type in NIKKEPH in order to avail the NIKKE designed cans.

Only Cold drinks are applicable for this promotion
Please specify on the note which design you would like by typing in NIKKERAPI, NIKKEANIS, NIKKENEON, NIKKESCARLET, NIKKEEMMA, or NIKKEMODERNIA. Otherwise you will be given a random design.
Each NIKKE can drink order will receive one (1) in-game item code.
You can only get one design per drink so if you want all the designs, you can order 6 drinks

● What payment methods are accepted on your online store?
We accept Gcash, GrabPay, ShopeePay, QRPh, Alipay, WeChatPay, UnionPay or Mastercard payments only

● What is included in my order?
Each Goddess of Victory: NIKKE X WouldULike event can will include 1 in-game item code.

● What courier do you use for my delivery order?
We are partnered with Grab Express to deliver all your orders. All delivery fees are calculated and received by them. Any expenses incurred for delivery are not included in the cost of the drink. Rider availability might be erratic on the days of the event due to inclement weather or other unforeseen circumstances. If your order status has not been updated please contact the store for assistance.

● How far is your delivery coverage area?
We can deliver within 10km radius of our branches

● Can I change the date and order contents after submitting my order?
No. Please contact our staff in our respective branch in order to assist you with your order. The staff will be able to cancel your order so you can re-order with new details.

● My payment method timed-out or encountered an error. What should I do?
This usually happens when you take too long when finalizing the transaction. Please type start over on our messenger ordering system so it can restart and go through the process again.

● What happens when I am late for my pick up time?
Your drink and in-game item code will be reserved for you and will not be forfeited, however your drink is prepared based on your pick up time and they might not be as fresh as you want them to be. If you are sure you are unable to follow your scheduled time, please indicate on our notes to prepare the drink when you arrive so we can make adjustments.

● I requested my order be canceled. When will I get my refund?
Refunds will be done automatically by the system within 1 to 3 days. If you have not received a refund please reach out to us on IG @wouldulikeph or contact the branch where you ordered from for assistance.

● The rider is at the wrong delivery spot, what should I do?
All Grab Express riders follow the address input by the customer. To avoid errors on delivery, please double check the pin location when you pre-order and input as much information on the address as possible. In case the rider is already on the way to the wrong pin, please use the Grab tracking and rider number notified in the system to contact the rider. You can contact the store where you ordered in order to assist you.

● I have a question or issue regarding my order, who can I talk to?
Please contact the store where you ordered from so the supervisor can assist you.

SM Light Mall 0995 045 8328
SM Grand Central 0915 477 2986
Eastwood Mall 0906 567 1449
Fishermall Malabon 0967 310 2816

● Can I use Grab or Foodpanda to avail of the promo?
No, the promo will only available on WouldULike’s online store or at the actual store branches

● Can I use a pabili service to order this?
Yes, please give the pabili service the complete details on what you want to order from the store, such as the drink and the design. Kindly remind your rider to pick up the drink at the store. Our baristas will be busy preparing the drinks for your fellow fans so they will not be able to meet the riders on the road or in the mall lobby. Thank you for understanding

● Do I need a reservation for the event?
No, you can walk-in as a dine in or take-out at the store starting December 28, 2022

● Can I avail of PWD, senior citizen and/or any other discounts?
These discounts will only be available to guests who order non-event drinks. The Goddess of Victory: Nikke x WouldULike event cans will not be subject to any discounts

● Will the event be decorated?
Yes there will be Goddess of Victory: Nikke decorations on the store during the duration of the event.

● Will NIKKE merchandise be sold during the event?
Aside from the Goddess of Victory: Nikke x WouldULike event cans and in-game item codes that will be given away there will not be other merchandise sold during the event

● Can I collaborate with WouldULike and Goddess of Victory: Nikke promote my service/content or sell any merchandise?
Any external party partnerships outside of WouldULike and Goddess of Victory: Nikke will not be recognized as official partnerships and will not be allowed to promote their services/ content or sell any merchandise.

● Do you deliver or ship outside of NCR?
No, we do not recommend shipping our products as our food and drinks are perishable

DISCLAIMERS:
● Goddess of Victory: Nikke and WouldULike will not be held liable to any health concerns that may occur. Guests choose to freely enter the store premises at their own risk. Guests must be fully vaccinated and must be able to show proof (Vaccination card) + show valid Identification Card (ID) when asked.
● WouldULIke is not affiliated with any external party that claims to be part of WouldULIke. Please transact only via WouldULike’s official store branches, online store, and Facebook page/messenger
● WouldULIke is not affiliated with any claims from external parties with regards to any interpretation of the above guidelines or policies.
● Goddess of Victory: Nikke and WouldULike reserve the rights to the final interpretation of these guidelines and policies. Non-compliance will not be tolerated.